Leyburn Medical Practice
What's On This Website?
Practice Information
The Doctors
The Staff
General Information
Repeat Prescriptions
How To Register
The Practice Area
Useful Telephone Numbers
Nurse Practitioner Service
Free Home Delivery Service
Weekly Travel Clinics
Vasectomy
Non-English Speakers
Online Appointments Booking
Community Ultrasound Service
Patient Participation Group
Intercare - Medical Aid For Africa
 
Contact Details
 
Surgery Premises Photo


Cervical Screening information

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Intercare

This medical practice is Research Ready

GENERAL INFORMATION

The Premises
Our postal address is:
Leyburn Medical Practice,
Leyburn Health Centre,
Brentwood,
Leyburn,
North Yorkshire DL8 5EP.

The premises are purpose built and were opened in Spring 2004.  The Community Nurses and the Mental Health Team are housed in one wing of the building and retain their own separate telephone number.  There is disabled access to all parts of the building.

Dispensing of Medicines 
This is a dispensing practice, and if you live more than a mile out of town you can obtain your medicines from the surgery or direct from the doctor if he visits you. We also offer a delivery service to infirm patients in outlying villages. Patients who live in Leyburn may not have their prescriptions dispensed at the Practice, but they may arrange with the chemist in Leyburn to have him collect their prescription from the surgery and dispense it at his shop.

Repeat Prescriptions 
You may order repeat prescriptions by either telephoning on 624940 or calling in to the surgery. To save queuing there is also a prescriptions box in the entrance hall and a box next to the Dispensary counter for you to drop off written requests.  Patients are also encouraged to order repeat prescriptions through our website whenever possible (leyburnmedicalpractice.co.uk).

We operate a voicemail system for the Dispensary, so if we are unable to answer the telephone you can use this to leave us your repeat prescription request or query if you have one. Please bear in mind that we need two working days’ notice for all repeat medication to be certain that we have the item(s) in stock. This applies also to patients living in Leyburn to allow time for a doctor to review and sign your prescription, however if you need something urgently we will try to help you.

Every so often you will be asked to complete a form regarding your repeat medications so that we can assess whether they need to be reviewed.

Clinics 
At the surgery we offer family planning, non scalpel vasectomies, cervical screening, acupuncture, travel immunisations, minor surgery, COPD, asthma, hypertension, diabetes and heart disease monitoring, smoking cessation and weight loss advice. Most of these services are available during normal surgery time, though sometimes you may be invited to a specific clinic. Patients aged 16-74 may request a routine health check every 3 years. Patients aged 75 or over may request an annual routine health check. We also provide a weekly community ultrasound service in partnership with South Tees Hospitals NHS Foundation Trust.

Travel Clinic  This is a weekly nurse led travel clinic for anyone requiring travel health advice. The Clinic takes place on a Tuesday afternoon.

Maternity Clinic  This is run by the midwife on a Tuesday afternoon once pregnancy has been established by the doctor in a normal surgery.

Baby Clinic  This is held by the Health Visitor on Wednesday mornings, and appointments for immunisations and health checks are sent out automatically.

 

 

Other Matters   

Fit Note 
Fit Note is the informal name for the Statement of Fitness for Work which replaced sick notes from 6 April 2010.

You do not need a Fit Note for the first seven days of illness and we cannot provide one free of charge for that time (you can sign yourself off during that period using a self certification form obtainable from your employer). If you’re sick and off work for more than seven days you will need to make an appointment to see a doctor to obtain a Fit Note. The seven days include days that you don’t normally work, so when you work out how long you’ve been off sick, you should include weekends and bank holidays. On the fit note, your GP can advise that either you are ‘not fit for work’; or you ‘may be fit for work’.

Non NHS Services  
Certain services we provide, such as HGV and sporting medicals, and insurance claim forms, are not covered by the NHS, and we have to make a charge for them.  You should enquire about charges when you make the request.

Complaints  
We try to give you the best possible care and attention.  However if you feel unhappy about something, please ask to see the Practice Manager, who will try to sort things out.  If we are unable to sort things out at local level, we will be able to inform you on how to take things further if you so wish.

Please click here for a copy our Complaints Procedure.

Your Medical Records
All our medical records are now kept on computer, however you may rest assured that the information remains confidential under the terms of the Data Protection Act and accepted medical ethics. Your records are held under the guardianship of the NHS and information from them will only be passed on to outside agencies with your express written permission. If you require to see your medical records, you may do this in the presence of a doctor, who may need to explain the terminology to you, and so you will need to make a special appointment for this.

Research Active
Leyburn Medical Practice is Research Active which means that we take part in high quality medical research to help to improve the health and wellbeing of the nation. The Practice is a member of the Primary Care Research Network and participates in research projects approved by the NHS National Institute for Health Research. We are also accredited Research Ready by the RCGP. Additionally, following a Government initiative, the Practice contributes through its clinical system (Systm1) to a national database of non-identifiable patient information for the purpose of research and public health surveillance. The database is called ResearchOne and your right to have your anonymous data excluded from ResearchOne will be respected. Please download this leaflet to find out more about ResearchOne or contact us for a paper copy.

Chaperone Policy
Leyburn Medical Practice is committed to providing a safe, comfortable environment where patients and staff can be confident that best practice is being followed at all times and the safety of everyone is of paramount importance.
 
All patients are entitled to have a chaperone present for any consultation, examination or procedure where they feel one is required. This chaperone may be a family member or friend. On occasions you may prefer a formal chaperone to be present, i.e. a clinically trained member of staff.
 
Wherever possible we would ask you to make this request at the time of booking your appointment so that arrangements can be made and your appointment is not delayed in any way. Where this is not possible we will endeavour to provide a formal chaperone at the time of request. However occasionally it may be necessary to reschedule your appointment.
 
Your healthcare professional may also require a chaperone to be present for certain consultations in accordance with our chaperone policy.
 
If you would like to see a copy of our Chaperone Policy or have any questions or comments regarding this please ask at Reception or contact the Practice Manager.

Your Electronic Patient Record and Data Sharing
Today electronic records are kept in all of the places that you receive healthcare. These places usually only share information from your records by letter, fax, or phone. At times this can slow down your treatment and mean that important information is hard to access when it is needed, especially in times of urgency. Leyburn Medical Practice however uses a computerised clinical records system called SystmOne that allows the sharing of full electronic records across different healthcare services. As an organisation concerned with your healthcare it is our policy to enable your data to be shared unless you tell us otherwise. You have the right to tell us not to share your information and you can make this decision at any time and for any occasion. You can also limit the sharing of your information to specific healthcare services (and you can ask them not to share with us the information that they have recorded about you). You can change your decision at any time too. Please click here for more information and if you have any queries or concerns please do not hesitate to speak to your doctor or the Practice Manager who will be happy to discuss them with you.

 

 

Practice Information The Doctors The Staff General Information Repeat Prescriptions How To Register The Practice Area Useful Telephone Numbers Nurse Practitioner Service Free Home Delivery Weekly Travel Clinics Vasectomy Non-English Speakers Online Appointments Booking Community Ultrasound Service Patient Participation Group Intercare - Medical Aid for Africa

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